Shipping policy
Shipping Policy
At Meer Collection, we aim to deliver your order safely and as quickly as possible. Please review our shipping information below before placing your order.
1. Shipping Coverage
We currently offer delivery across Pakistan.
Delivery is available to most major cities and areas serviced by our courier partners.
2. Shipping Charges
Free Shipping is available on eligible orders as mentioned on our website or during promotional campaigns.
Any applicable shipping charges will be displayed at checkout before you complete your order.
3. Processing Time
Orders are generally processed and dispatched within 1–2 business days after order confirmation.
During sales, promotions, holidays, or periods of high order volume, processing may take slightly longer.
4. Delivery Time
After dispatch, orders are generally delivered within 3–7 business days, depending on the destination and courier service.
Remote areas may require additional delivery time.
5. Order Confirmation
After placing an order, our team may contact you by phone or WhatsApp to confirm your order and delivery details.
Providing an accurate and complete address, active phone number, and other required information helps us avoid delivery delays.
6. Tracking Your Order
Once your order has been dispatched, tracking information may be provided through our courier service.
You can use the tracking details to check the status of your shipment.
7. Delivery Delays
Delivery times are estimates and may be affected by:
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Weather conditions
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Public holidays
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Courier delays
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Incorrect or incomplete address
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Unreachable phone number
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High order volumes
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Other circumstances beyond our control
Meer Collection is not responsible for delays caused by third-party courier services.
8. Incorrect Delivery Information
If incorrect or incomplete information is provided by the customer and the parcel cannot be delivered, additional shipping charges may apply for re-delivery.
Please carefully check your name, phone number, and complete address before placing your order.
9. Failed Delivery & Returned Parcels
If a parcel cannot be delivered due to an incorrect address, unreachable customer, refusal to receive the parcel, or repeated failed delivery attempts, the order may be returned to us.
Any re-shipping request may be subject to additional delivery charges.
10. Damaged Packages
If your parcel appears damaged at the time of delivery, please contact us as soon as possible and provide clear photos/videos of the parcel and product.
Our team will review the issue and assist you according to our Return & Refund Policy.
11. Contact Us
If you have any questions regarding your shipment or delivery, please contact Meer Collection through the contact information provided on our website.
Meer Collection reserves the right to update this Shipping Policy when necessary.